RoomTap brings live guest messaging together with checklists, handovers, jobs, team management and performance insight - all under one organisation login.
Morning checklist completeSarah • 08:42
5/5 manager reviewJames • +100 pts
New handover addedGuest request • Room 214
No separate guest inbox, staff checklist app and management tracker. RoomTap keeps the guest-facing and operational sides of the hotel together.
Give every room its own secure guest link. Requests arrive in a live property inbox where staff can reply, archive and restore conversations.
Separate tabs keep each shift focused. Outstanding work is orange, completed work glows green and overdue jobs flash red.
Managers score completed work from 1–5. Points, streaks and leaderboards reward consistent, high-quality performance.
Each profile turns real completion and review data into a concise report showing strengths, progress and exactly where to improve.
Guest updates and operational notes remain timestamped, amendable and visible until completed.
A dedicated chat keeps staff questions and manager responses connected to the workplace instead of scattered across personal apps.
Management sees the evidence behind every score: self-ratings, task completions, job quality, returned work, shift consistency and monthly trends.
Sarah completed 46 recorded activities with 31 management-reviewed items. Quality improved by 0.3 points versus last month.
One workspace for your organisation. No complicated feature maze.
Guest messaging and hotel operations together.